14 November 2024
Terms of use
Who is this statement for?
By means of privacy statements, Gouda Refractories Group B.V. and its operating companies, together referred to as "Gouda Refractories Group", provide information on how they handle personal data.
This privacy statement is relevant to:
users of Gouda Refractories Group websites.
Separate privacy statements are available for employees and their family members, job applicants and for customers, suppliers, and other contractors.
What is personal data?
Personal data is information about an identified or identifiable natural person. This means that information is either directly about someone or can be traced back to that person, such as name, address, telephone number, and social security number.
Besides 'normal' personal data, there is also special category personal data (race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership), and data on crime and criminal justice.
Who is responsible for the personal data?
Andus Group B.V. and the operating company whose website you visit are responsible for the processing of the personal data.
What personal data is processed?
IP address
If you visit our website(s), we will process your IP address to communicate with your computer, mobile or tablet.
Contact form
If you use the contact form, we will process your name, email address, company, telephone number, and any personal data in your message.
If you send an email, we will process your email address and any personal data in your message, e.g. your name and contact details.
Cookies
Our websites(s) use(s) cookies. Cookies are small text files that are used to make our websites work better. We use cookies to improve the user experience and analyse website traffic.
More information about the use of cookies can be found in our Cookie Statement.
For what purposes is personal data processed?
We use your data to contact you.
From whom does Gouda Refractories Group receive personal data?
We receive the data directly from you when you visit our website, fill in a contact form or send us an email.
How long is personal data retained?
Personal data of website users will be retained for 5 years after the calendar year in which the last contact took place.
Does Gouda Refractories Group share personal data with third parties?
We do not make your data available to third parties for commercial purposes.
How is personal data protected?
Gouda Refractories Group takes the protection of personal data seriously and takes appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised changes. We demand the same from our service providers and stipulate this in our contracts.
Privacy rights
Users of our websites, the "data subjects", have the following rights:
Right to information: data subjects have the right to ask whether and which of their personal data is being processed;
Right of access: data subjects have the possibility to check whether, and in what way, their data is being processed;
Right to rectification: if it becomes clear that the data is incorrect, the data subject may submit a request for rectification;
Right to be forgotten: in cases where the data subject has given consent for the processing of data, the data subject has the right to have the personal data deleted.
Contact details
For questions concerning the collection and use of their personal data or for exercising their rights, users of our websites can contact:
Gouda Refractories Group B.V.
Attn: Privacy Officer
P.O. Box 56, 2800 AB Gouda
The Netherlands
If a website user is not satisfied with Gouda Refractories Group's response, one can lodge a complaint with its own data protection authority or the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, AP), visiting address Prins Clauslaan 60, 2595 AJ The Hague, The Netherlands.
Amendments to this Privacy Statement
This privacy statement may be amended from time to time. This privacy statement was last updated on 14 November, 2024.
